The Alvarado Tanned Backpack

The bag is very nice. Full grain high quality goat leather. The shipping took forever. You shouldn't promise fast shipping if you can't deliver, took a month plus, after you took my money for priority shipping. The product is very nice though, can't deny that.

Love the product. Large capacity. Awesome quality made. Thank you

I need a replacement... so please let me know what steps I need to take