Metallica: James Hetfield Bracelet

Excellent Product and Customer Service

When I placed my order for a James Hetfield bracelet for my son's Christmas gift, I missed adding a discount code I had received. I immediately emailed customer service asking if it was possible to still receive the discount, but acknowledging I had messed up and understood if not. Within minutes I was contacted by a customer service representative letting me know they would refund me the discount and just a few minutes later was emailed a confirmation of the refund. Wow! Talk about amazing customer service! And, the bracelet is top quality! My teenage musician and Metallica fan was really impressed with it and thought it was a super cool gift.

Hatfield bracelet

It is awesome, I need more! Lol

James Hetfield Bracelet

Absolutely love this bracelet!!! The first one I ordered unfortunately didn't fit me, and I was really disappointed since I was so excited to get it. However, customer service was very helpful in helping me exchange it for a size that fit. It was definitely worth the wait. My new one fit perfectly and I'll be wearing it for years to come.