100% Kona Hawaiian Coffee

I have brewed several cups now using different methods (water temperature, water source, ratio, etc.) and all have turned out bitter and undrinkable. I am extremely disappointed in the quality of this coffee, considering its price. The last time I ordered this 100% Kona was in 2020, but I distinctly remember it being much more pleasant and enjoyable. I'm wondering if anything has changed with the supplier or roasting methods since then, or perhaps I got a bad batch. Either way I'm very disappointed. I'm even more disappointed that this company doesn't seem to care at all about their customers. I reached out via email and got no response. I reached out via Instagram and again, no response. It has been well over a month. Appalling customer service.

Hawaiian coffee

Thank you! One of the best coffees I ever tried.

Unsealed Bags

I've been buying from 7CR for several years. I always buy the 100% Kona in whole bean form. I bought 2 bags recently. Both were shipped across the US and in my hands in 5 days. However, without realizing it I accidentally dumped some beans to the floor removing these bags from the sealed shipment box. I found BOTH bags only partially sealed(about 1/3 across). Coffee still tastes ok, but could/should be better due to unsealed bags. Surprised this happened especially with premium beans. It definitely happened at the shop or in transit due to poor/no seal. Again, shipment box was sealed.