Custom Oil-Waxed Bulletprufes - 6th Gen

Sorta what I ordered…

The pants seem to be good quality and will likely last but the they aren’t exactly what I ordered and the process/customer support is not confidence inspiring. About a week after purchasing, I hadn’t gotten a notice that they’d shipped so left a message with the company. No response. Tried again a few days later and the guy got back to me by text and said they actually didn’t have my size in stock but would in a couple months. He ok’d a refund but also offered to hem a longer pair to fit. I was leary they’d come out weird or ghetto but he assured me, “They all start off the same and then we just cut depending on the desired length,” so I said ok. They arrived and the hem was uneven and ghetto, lol. The tag also said 32/32, not just the waist size so it doesn’t seem like they all come one size and are hemmed to fit by Bulletprufe. The pants also smell, like really strongly. Definitely something to consider if you buy a pair — hopefully it will fade over time. These things are in the neighborhood of $300 and the overall quality seems good, just not the service. My opinion may change over time, but right now I wouldn’t buy from Bulletprufe again.

Customer Service is phenomenal

I ordered a pair of the pants and also a pair of shorts and I was missing the oil wax stick in my order. Because the smell was so strong the I read the label on the pants and it said to wash and cold water, which I did. I washed them and when I called Customer Service they said no you shouldn't put them in the washer you should've received a little block of oil to oil them and they sent me another pair before they probably even got mine back that I went to return. This small company is A++++++++. They have awesome customer service and they don't mess around on returns or exchanges. I will definitely be doing business with them for a long long time. Highly recommend A+ plus plus plus.

Perfect fit. Super comfy. Gonna order another pair!