11 11 Fragrance Oil Rollerball

I received my rollerball and I absolutely love the scent but it arrived leaking. I reached out to the company and customer service replied almost immediately. Their customer service was excellent!! I sent them a quick picture and was immediately offered my choice of a replacement or a refund. I chose the replacement because like I said the fragrance is excellent. I find good customer service is hard to come by these days so I appreciate that this company cares about its customers

I feel they changed the recipe :( it’s doesn’t work like before

Something has changed. The scent isnt as strong as it is usually.