Grounded in Spirituality - Amethyst Feng Shui Tree

Amethyst tree

I am very happy with my feng shui tree. It's beautiful. The sales person was wonderful and very helpful. She seemed excited about the products. I am going to go back soon and buy a few more. Thank you

The concept of the product is great but my experience left me stunned at how completely detached the customer service is. I ordered the item and my package arrived undamaged but when I opened it the tree was crushed flat inside. When I reached out to support their cold response was "as intended fix it yourself". There is currently (9-19-25) no mention of customer assembly needed for the product and when I pointed this out I received another cold response "I'm sorry to hear that. This is not the kind of experience we would like you to have with us." but no attempt at resolving or improving my experience. For a company that seems to pride itself on positive energy and maintaining balance this has felt completely detached, dull, and spiteful. Under no circumstances do I recommend this company. They could make the most incredible art but with a support team this out of touch with their customers it is not worth interacting with them at all.

Very good quality