Flex Heater

Cord keeps breaking

I've had the cord of two different flex heaters break off from the heat tape. I noticed they updated the cord at some point over the past year or so and was happy to see the thicker cord but I had this one break off as well. Out of 6, I have had 2 break like this... This could be my fault. I do TRY to be gentle with them but it's very possible they got yanked around while being moved. They do exactly what they are supposed to do and I will continue to use them. However, with their price tag, I do wish they were a bit tougher so someone that lacks finesse like myself wouldn't go through them so quickly.

Heat pad

Great heat pad, did have issue with wire connection which Spike made right. Excellent support, continuing my use and expansion of my Spike brewing environment.

First one didn’t work

First one I bought didn’t work. I didn’t realize until I already had a batch in my 32 degree garage that was oddly cold. Customer service was quick to send me a new one, although they didn’t seem surprised mine didn’t work, so they may be having quality control issues with this product. They sent the new one which works fine