Amaircare 2500 Filter

Thanks Rikki!

First filters ET were the wrong type my bad! Thanks to Rikki for being very patient and professional with me on the phone, very kind. Thanks for taking ET filters back and expediting the order for the moulded filters. My old machine purchased in 2001 is still working fine.

Review Americare 2500 Hepa filter

The service received from the The Air Purifier Store was exceptional and delivery from Canada was timely, however quality control at Americare appears to be an ongoing issue. While the overall condition of the filter received probably does not significantly impact the functionality of the air cleaner, it is noteworthy that the hepa filter was not constructed to previous standards. It appears patched and irregular in formation, perhaps it would be accurate to say that the item we received was in fact a production reject or a knock-off...Disappointing and certainly not a company that I would consider purchasing another unit from given the quality control issues we have experienced.

Updated Review - Great Customer Service

I've updated my review as have to say that Air Purifier team has provided diligent and strong customer service. It wasn't their fault that the manufacturer shipped the wrong product. They reached out to me multiple times, and I'm appreciative. In a world where customer service is dead at most companies, Air Purifier is an outlier. Mistakes happen and how companies fix mistakes is the key. Most companies don't. Air Purifier did. I'm upgrading my rating to 5 stars and will continue to order from them!