Zero stars if I could. I have cancelled this subscription by going through the correct policy that they have asked for. I still am being charged! I have gotten zero response from this company. I have sent multiple emails and I get nothing in return. I have followed their process for cancellation. I find this extremely unprofessional. I am very disappointed.

If I could give ZERO stars I would. I tried to cancel my subscription over 6 times with no response to any emails until I labeled my last email as “URGENT” and even then they still haven’t cancelled or refunded me when it’s been over a month and a half of me emailing them to cancel my membership.

If I could give this negative stats I would. Won’t answer any of my emails. Trying to cancel the “ subscription “ that I mistakenly ordered. No response from anyone. Followed their cancelation policy steps and still no answer. Still get charged for a subscription of two bottles a month. Not sure who even goes through that much eyelash serum a month anyways. I am beyond disappointed with this company.