Taking The Plunge Thong Body

Despite making an error by ignoring a 2-minute cancellation notice and delivering a faulty, misdescribed item—which according to their own rules means they should cover return costs—they flat-out refuse to issue a prepaid label or return my money to my bank account. Under UK consumer law and the standard right of withdrawal, customers are entitled to a full refund to their original payment method for items returned within 14 days. Shapeboo seems to think its internal policies override basisc consumers rights. The product is poor quality, the packaging is cheap, and the customer service operates on rigid, automated scripts that work against the consumer. I have had to escalate this issue to my bank to initiate a formal chargeback just to get my money back. **Do not buy from Shapeboo.** There are plenty of reputable shapewear brands out there that actually provide functional support, package their products safely, and won't hold your money hostage if something goes wrong