Eternal - Red Necklace

The product itself seems to be is quite high quality, however, upon arrival the box was so badly damaged that my local post had to reseal it and left me quite worried that it would be damaged or missing. Fortunately it doesn’t appear to be damaged itself. The pricing for the stainless model is more than fair, it’s good quality. However, the sterling silver is unfortunately very over priced, whilst I would have preferred to purchase a silver model I simply could not justify a 350% price difference for a slightly fancier metal that is not particularly expensive

It looks very nice has good weight and the chain feels very robust, cant speak on the quality of the small bits that hold the crystals in place but as long as i dont use it while doing heavy physical activities i cant imagine them falling out anytime soon

The item itself is beautiful well made but my biggest complaint is customer service. I spoke to many different people and none of them helped me i explained that I was 82 years old and I'm doing the best I could do and they just kept passing me on to somebody else nobody wanted to do their job nobody wanted to help me