Moustache Samedi 27 X2 TRK

Great bike and dealer

Very well made, high quality components and great customer service!

Happy Birthday!!!

One year ago to the day from when my wife took a cyling ending fall from her ebike we received our Moustache Samedi tandem from Scooteretti. I was actually shocked when my wife agreed to try cycling again at all! We're both 70 and I've been mtbiking for 31 years now. I still ride an emtb almost daily in the woods. She missed our rail-trail rides and the time we spent together on the bikes. She felt she would be safe and secure behind me and that the event that caused her to fall would not have happen with me at the controls. We finally received our bike and got out on our 20 mile maiden voyage on one of our favorite rail-trails in Southern Virginia. We both absolutely had a blast and can't wait to get out on the bike again! I can't say enough about the great people at Scooteretti. They helped us navigate through the purchase and import process with great expertise. The bike arrived mostly built and as a guy who's wrenched on my own bikes for years, I was very impressed! The bike was very well packaged and the guys in the shop even left hand written notes and instructions that would make the setup a breeze for even a novice bike mechanic. Other than to set the handlebar controls to my personal preferences, I didn't touch a thing! The shifting was spot on, brakes were properly aligned with no drag and knowing where the bike came from I had to giggle when I found the electronics were already set to imperial readings and the clock was even set for our time zone! It's always the little stuff that sets really good customer service apart from the rest. Lots of thanks to Dan for his patience and being my guiding light through the purchase process and to Will for negotiating through the import and customs hoops.

Marvellous Moustache e-tandem bike

We picked up our Samedi 27 X2 TRK Moustache tandem 4 days ago at Scooteretti in Ottawa. The staff was awesome and we had a thorough explanation of the workings of the bike. Had you asked us 2 years ago about any e-bike we might laughed at the idea because “it’s not a real bike”. I humbly admit how wrong we were. We have ridden tandem bikes - (mountain, road and fatbikes) - for over 3 decades. Friends got an e-tandem, built by a talented mechanic, a few years back, therefore it was always in the back of my mind. After spending months of research I thought why not take the plunge- kind of like a COVID relief package! Arriving at Scooteretti dressed to ride Logan put on our Ortlieb panniers, changed out our pedals and we headed from the shop over to Gatineau Park. Awesome fall colours, great sunshine and lots of cyclists out. We got stopped by a avid 3 decade+ road cyclist on an e-gravel bike. He was picking up the identical tandem the following week in Montreal, Quebec. He gave us tips on riding an e-bike and we were off again. We could summarize our 3+ hour ride as “it here is immense joy and we can’t wipe the smiles off our faces”. This is one well-designed tandem and I can say that with confidence because we currently own 5 high-end road and off-road tandems. In summary I couldn’t recommend this tandem more highly. If you want to buy an e-bike seriously consider the shop in Ottawa with the greatest e-bike knowledge in Canada