Gorgeous beds, easy to assemble, a bit of a smell when they got there, but went away after a day or two. Beds are light as well, so easy to move to make the bed. Satisfied!!

The bed frame I bought my daughter for her first big girl bed is beautiful. It arrived well packed with no damages. After assembling, I realized there was a gap in the seam across the headboard and upon reaching out to the Customer Care team, they have quickly resolved the issue by shipping two new headboard pieces out to me without question. I am still waiting for them to arrive, but overall, my daughter (and us) love the bed and can sleep comfortably knowing it's sustainable and low VOC.

Beautiful but horrible strong odor

The bed is beautiful but I’m disappointed. The wood is very soft and can get dinged up easily. I purchased another bed and had no issues with this but the Charlotte bed for whatever reason had a very strong offensive odor. I ran the air doctor and opened windows for a few days before I let my kiddos sleep on it. I can deal with the soft wood but I likely wont purchase from here again due to the chemical smell of the finish.