Salma Ankle Boot - Black and Ecru

Beautiful product, but shipping needs improvement

I truly love Darzah’s designs, and the quality of the Salma Ankle Boot is wonderful. I genuinely want to keep supporting your work and order more items in the future. However, the shipping process has been very difficult for me. FedEx regularly delivers to the wrong house or even the wrong street in my area, and there is no reliable way to contact them or get help. This has happened more than once, and it has made receiving packages stressful and unsafe. Because of the way FedEx handled the package, one of the boots arrived slightly misshapen—the leather had been pressed for too long, so a few lines and creases formed. I still love the boots, but this really bothered me and could have been avoided with better handling. USPS tends to be much more dependable where I live. I would strongly recommend offering USPS as a shipping option, or allowing customers to ship to a nearby pickup center so we can collect our packages directly. I truly love your products, [which is why you guys deserve all the 5 starts and more] but I am hesitant to place more orders if FedEx remains the only carrier. I hope this can be improved, because I would be very happy to continue supporting Darzah.

Un regalo bellissimo

Scarpe bellissime, elegantissime e tutto perfetto

Stunningly beautiful tatreez as well as great feel.