Sagework Atlas Magnetic Guitar Support - SHORT

First I was happy

Now I’m sad. I’ve had this on my guitar for weeks and really liked it. At some point, unbeknownst to me, one of the magnets came off and when I picked up my guitar to play the loose magnet rolled close enough to the one still attached and slammed into it. Now I have a cracked guitar, so that’s kind of put a damper on my evening. Review update: I heard back from the luthier in regards to the crack on my guitar. The issue was not the 3M strips themselves, but rather that the unfinished mahogany inside of my guitar, a Martin 000C12-16E Nylon in case anyone is wondering and has the same guitar, did not provide a suitable surface for good adhesion as it wasn’t smooth enough. After leaving my review, Geoff reached out to me and after verifying I followed the correct steps during installation he offered to cover the cost of repair or replacement of the guitar. He has stayed in communication with me while waiting for my guitar to be repaired and went above and beyond in terms of support and customer service. I let Geoff know what the luthier said and also informed him that since the issue was ultimately caused by the surface of the guitar itself that I did not think Sagework should have any responsibility to cover any of the cost. Despite that, he still refunded the full cost of the support to help cover the repair (which only came out to $200 anyways) and mentioned that he should add a warning in regards to checking the smoothness of the interior body. The luthier said that if he puts a little bit of lacquer inside that I should not have this issue again, so I had him go ahead and do so. I will be picking up my guitar this week and will be reinstalling the support. As far as functionality, the support works wonders in keeping the guitar in the perfect playing position without the need for foot stools or uncomfortable sitting positions. 10/10 support from Sagework and Geoff on this.

The Best Guitar Support

I have tried several different types of support for my classical guitar. The Sagework Guitar Support is, without a doubt, the best one I have used. It is comfortable, doesn't slip, and is adjustable to my needs. Excellent!!

Not sure what I love best, my new guitar support or the fantastic customer service!

I ordered the Atlas model and when I opened the package I knew I had a winner. This thing is SOLID, very attractive and well made. Extremely customizable so you can get it to fit perfectly comfortable. The packaging is very well thought out as well, everything was protected and you receive everything you need to attach it, down to the tape to mark the locations. A few examples about about the excellent customer service, first, shipping was very fast, the communication was outstanding and I was well informed every step of the way. I first ordered the short version and quickly decided that the standard would be best for me so I emailed Sagework asking what I should do, send the entire package back, just the arm, etc. I received a response in probably less than an hour and they suggested I order the new arm and return the other one in the same packaging so my shipping cost would be less. The new arm arrived very fast and I returned the original for a refund. I don't know how fast my return got there buy I had my money refunded three days later. Great product from an outstanding company! Thank you!!