Small Blind Pip Box Playing Card Subscription

Love it

I've been doing it for a while now. My coworkers are always curious about where I get my cool decks from. They're always surprised that I have a subscription box for it, but I love sharing it.

Beyond exceptional customer service

I’ve been a subscriber to the Pip Box for a little while, and the product quality is always amazing but their customer service is on an entirely different level. I recently moved and updated my address, but due to a shipping mishap, one of my monthly packages got completely lost in transit. Instead of giving me a generic automated response or telling me I was out of luck, he spent three full days tracking down the exact, correct decks from that specific month's run. He then mailed them out to me at cost just to ensure my collection stayed complete and I didn't miss out. That level of hands-on problem-solving and dedication to the customer is incredibly rare. The decks are great, but the integrity of the business and the quality of the service are why they have a customer for life. Highest possible recommendation.

Disappointed

As someone who collects only decks that interest me, the subscription was my mistake. Only one of every 3 decks shipped interested me. Curated for the masses, not for me.