Butter Studs Phone Case

Some of the beads on the case arrived loose. They are not secure on my case. I emailed them and they never got back to me. After less than a week, the silver on the beads has scratched an unusual amount. Super cute case but not great quality in terms of the silver beads. Also, many phone chargers don’t fit with the case on

La funda que me ha llegado queda muy grande, la pedi para 15 pro max y ha venido para 16 pro max, quiero solicitar la devolucion

Like its adorable dont get me wrong but its like melting? On the rims i sont really understand