Personalized Blanket – Multicolored Pet Photo With Name And Initial

Rip off company. Received blanket with block written backwards. I contacted customer support. Got response from person named Floria Salzer that said replacement will be sent free of charge. I responded "yes" I wanted it replaced. Then received another email from same person saying they haven't heard from me. So I responded again that I wanted replacement. Again I received email from Floria Salzer saying they haven't heard from me and are closing the case. This time I responded to the customer support email. I have not received a replacement or a message from customer support. Bad customer service and bad quality products.

A nice way to remember my best friend. There will never be another Copper or any way to fill the void he left, but the blanket hangs as a small tribute to his massive impact.

The quality is great but my order is incorrect. It is supposed to be able trim and paw print with a grey background. There was a special for the large size , which I requested but received the small size. I have reached out a couple times to customer service. They requested a photo and said they would look into it but still not making it correct. Our dog recently passed away and we wanted this memory blanket of Dawson. I am so upset that it is incorrect and it has become a problem. I get annoyed every time I look at it and another day goes by that I haven’t received information that they will correct it & send a new one. Lynn Dacey