Oxo 24 Chicken Stock Cubes 142g

I cannot cook without Oxo cubes

When making gravy, a casserole, sauce etc. for a chicken meal, I never think it tastes right until I have added a crumbled Oxo cube. I was particularly pleased to be able to get these chicken Oxo cubes, the perfect ingredient for all my chicken dishes.

Oxo 24 Chicken Stock Cubes 142g

Excellent customer service!

I have loved OXO (beef and chicken) all my life, so of course I had to order some when I got close to running out: I usually buy it in London, but thanks to COVID and the economy, have not been back to the UK for several years. The BE order arrived badly damaged. By mistake, I sent the photographs and narrative to a supplier with a similar-sounding name (one I have used in the past) and of course they didn't recognize the order, which delayed any corrective action. But as soon as I contacted Brtish Essentials (BE) and asked them to process the claim through Royal Mail and USPS, they promised to send me a replacement order. Heaven knows, they can't be responsible for what their carriers do, but the fact that they took immediate action to keep a customer satisfied, rather than waiting to recover from the carrier(s) tells me a great deal about the integrity of this supplier--and British Essentials will be certain to receive my future custom. Bravo!