Heritage Wool Cap

Great caps. I ordered 3 and all fit and are easily adjustable. Theyre well made and i had no issue wearing it all day the first time.

The purchase went fine. However when I wished to exchange for a different color they wanted to charge $12.95 for shipping and handling which was almost half of what I paid for the hat. Then I decided to just return the item. This is there response. We would like to know whether you wish to exercise your right of withdrawal or take up our offer of a 15*%* partial refund. If you wish to return your order, please follow the procedure we outlined in our previous email. As soon as the order has been received at our warehouse in China, we will be able to issue a full refund.

I received the two hats I ordered today, and I'm extremely disappointed. Despite being advertised as professional and high-quality, the actual products do not reflect this at all. Further more the product name ,country of manufacture are completely missing.