Free Returns + Package Protection

love the bike it rides great just didnt like plastic pedals it came with and the tires are more for like a gravel bike but I understand they might have chose to cheap out on those things so the bike can be more affordable

I purchased the Polygon Xtrada 5 and xtrada 6 for my 2 teen sons one week ago. One son is on the Mt biking team and enjoys the upgrade from his old bike; however, I question the quality of parts used as both of them are in the shop for broken derailleurs. The xtrada 5 broke 15 hrs after getting it and the 6 broke after 1 race and part of 1 practice. Bikes Online is working with me and has approved reimbursement of 1 so far. I am in discussion with them on the xtrada 6 as it also needs another part that the bike shop could not figure out how to order.

Exactly what I ordered and packaged very well.