BOMBAY PANTS | HYPHEN STRIPE

Happy with the product. Good quality, well made. The service however - They charge more than $50 Australian shipping for postage to Australia, but it’s taken months for some of my stuff to arrive because they send it by some ridiculous budget option that takes a month and goes via every city in the USA according to the tracking. When I emailed to ask what was going on they took more than a week to respond, just re-sent the same tracking info I already had and did not apologise. I find this rude, unhelpful and disrespectful and I thought was a boutique brand and expected better than this shonky service. The only reason I’m ranting here is, while they couldn’t be bothered to get back to my email to them, they have been hounding and bombarding me with spam emails to leave reviews of products I haven’t received yet. So this is mine. Maybe you should focus more on actually getting your customers the product first, hey?

The construction and quality of the pants were great. However, I had to return them since I felt the pattern of the pants I received was a bit drab and did not have the same variety/colorfulness as the product images.

Colors of stripes were completely different and duller than in the pictures :-(