Core Classic Brief | White

I reached out to customer service in good faith, expecting a reasonable resolution to a quality issue with my order. Instead of addressing the issue, they offered 15% off a future purchase as a supposed “gesture of goodwill”—which, in practice, requires me to spend more money with the company to receive any remedy at all. A genuine gesture of goodwill would have been applying the 15% adjustment to the order in question and making a reasonable effort to resolve the quality concern. Customer service should be about resolving problems, not leveraging a complaint into another sale. The entire experience felt disingenuous and has left me with very little confidence in the company.

They were great. Fits me nice and shows the boys off

love the briefs got them in all colors the front pouch just needs more room